J / In case of a problem

1 – What do we do if we breakdown? What if there is something caught in the propeller?

Our team is available seven days a week on all our bases and there is always someone there. Therefore in case of a problem, just call your departure base, whose number is provided in the logbook, and we will be more than happy to help. Our team will do their utmost to provide a solution to our problems. Luckily most problems can be solved by telephone, if not a technician will come to help you as soon as they can. If you can, try to locate a landmark close to where you are in order to help us locate you faster and thus resolve your problem is the shortest amount of time.

2 – Accidents: How do they happen? How much does it cost? Should I take out insurance?

Your houseboat is fully insured and you are only responsible to pay for any damage caused up to the amount of the bond that you have taken out. You can also opt to purchase the franchise package by subscribing to the insurance package cruise deal.

3 - Are accidents common?

 Accidents are infrequent and normally very minor due to the limited speed of our houseboats. However, you must always be vigilant while cruising and it is advisable to take turns steering the boat.